Delivery & Returns

DELIVERIES

We offer free nationwide delivery on all E-Bikes over £2,000. For any bike under this please contact us for a price - Phil 01656 661131.

Deliveries can take 7-14 working days.

Dispatch times can vary according to availability, as our E-bikes are delivered by hand by one of our drivers pre-assembled and looked after, like we look after one of our £30,000 Sports motorbikes.

 

RETURNS

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your bike must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at (ebikes@completelymotoring.co.uk). If your return is accepted, we will request you return the item to one of our dealerships. Returns by post will incur postage fees. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at (ebikes@completelymotoring.co.uk).

 

CLICK & COLLECT

We offer free Click & Collect from any one of our dealerships across the UK. Orders can take up to 7-14 working days to arrive to store and you will be contacted when your item is ready for collection.

Once you have added your E-Bike to the Cart, please state which store is your preferred Collection Location.

 

CLICK HERE FOR FULL TERMS AND CONDITIONS